Fraud Alert: Protect Your Information

Fraudsters are becoming increasingly convincing, using tactics that make them appear legitimate. They may already know some of your personal details, such as your birthdate or recent transaction information, and their caller ID might even display as Accentra Credit Union. These scams often demand immediate action, such as sending money, purchasing gift cards, or sharing full card numbers, security codes, or PINs.

Please remember:
Accentra Credit Union will never call and ask for sensitive information like your full card details, account numbers, security codes, or PINs.

If you receive a suspicious call:

• Hang up immediately.
• Do not share any personal or account information.
• Call us directly at 800-533-0448 to report the incident and verify your account’s security.

Stay alert—if someone pressures you to act immediately or provide sensitive details, it’s a red flag. Your security is our top priority, and we appreciate your help in staying vigilant to protect your accounts.

Thank you for trusting Accentra Credit Union!